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E-commerce Compliance

Accessibility compliance for online shops

E-commerce websites are primary enforcement targets under the European Accessibility Act. Verify your webshop's compliance status before regulators do.

E-commerce faces the highest enforcement risk

The EAA specifically targets online retail services. Here's why webshops are at elevated risk:

Explicit EAA scope

E-commerce services are explicitly named in the EAA directive. Online shops are not in a grey area - they're clearly covered.

Consumer complaints

E-commerce generates the most accessibility complaints. Every frustrated customer is a potential regulatory trigger.

High visibility

Regulators can easily test public webshops. Your checkout process is visible proof of compliance or non-compliance.

Common Issues

Typical accessibility problems in webshops

Checkout forms

Payment forms often lack proper labels, error messages, and keyboard navigation. Screen reader users cannot complete purchases.

Product images

Product photos without alt text make it impossible for visually impaired users to understand what they're buying.

Product filters

Complex filter widgets with sliders, dropdowns, and dynamic updates often break keyboard and screen reader accessibility.

Price & availability

Dynamic pricing, stock levels, and promotional badges often rely on colour alone or are not announced to assistive technology.

Shopping cart

Cart updates, quantity changes, and item removal often happen without informing screen reader users of the changes.

Payment methods

Third-party payment widgets (iDEAL, PayPal, credit card forms) often introduce their own accessibility barriers.

Financial Risk

The cost of non-compliance

€500,000+

Maximum fines

Varies by EU member state

Market ban

Service withdrawal

Can be blocked from EU market

Lawsuits

Legal action

From individuals and advocacy groups

Read more about EAA enforcement →

What You Get

Comprehensive accessibility report

See exactly what's included in your accessibility audit report.

inclusivy.eu/report/your-website
Accessibility Report
your-website.com
25 Feb 2026 12 pages scanned
75
Score
2
Critical
8
Serious
5
Moderate
3
Minor

Issues Found

Critical
Images must have alternate text
WCAG 1.1.1 · Found on 4 pages
Serious
Form elements must have labels
WCAG 1.3.1 · Found on 2 pages
Moderate
Color contrast insufficient
WCAG 1.4.3 · Found on 6 pages

Export to PDF

Professional report for stakeholders and management.

Export to Excel

Action items checklist for your development team.

Unlimited Rescans

Verify your fixes with free rescans for 1 year.

Platform Support

Works with any e-commerce platform

Our scanner works with all major e-commerce platforms and custom-built webshops.

Shopify
WooCommerce
Magento
PrestaShop
BigCommerce
Lightspeed
Shopware
Custom builds

Looking for platform-specific guidance?

Simple Pricing

One price, complete assessment

€79

One-time payment per domain

  • Full WCAG 2.1 Level AA assessment
  • Checkout flow analysis
  • Detailed remediation guidance
  • PDF & Excel export
  • 1 year unlimited rescans
Scan your webshop

Don't wait for a complaint

Check your webshop's accessibility status now. Results in minutes.